WE OPTIMIZE RETAIL SHOPPABILITY  

Real stores, real shoppers, real insights!  

 
 
 

ABOUT FLOW INSIGHTS

What do we do?
We are experts in collecting and analyzing shopper behaviour in physical retail stores

How do we do it?
Cutting edge sensors + sophisticated technology + domain experts + deep analytics

Why do we do it?
We believe physical stores have a prosperous future, if they transform with it

Who do we work for?
Retailers and manufacturers that want to adapt to modern shopper expectations  

Where do we work?
Anywhere in the world  

All solutions adhere to Nordic privacy laws.

NEWS

FLOW INSIGHTS AT EUROSHOP 2017

Flow Insights exhibits at Euroshop in Düsseldorf, Germany 5-9th march.
Hall 6, stand E29

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FLOW INSIGHTS AT SHOPPER MARKETING SUMMIT

Øyvind Christensen and Dr. Ray Burke presented at the Shopper Marketing Summit in New York march 2016. The theme was "measuring and managing category and brand Shoppability"

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New partners

Gorgi Rankovski joins Flow Insights as head of technology. 
Anders Tunold-Hanssen joins as head of commercial. Anders previously built up "The Remark Survey" which was aquired by TNS and is still used by Nordic retailers today.

 

ADVISORS

From left: Dr. Ray Burke, Øyvind Christensen, Trond Riiber Knudsen

From left: Dr. Ray Burke, Øyvind Christensen, Trond Riiber Knudsen

ACADEMIC ADVISOR

 
For the first time, companies can objectively and comprehensively measure how customers interact with products on the shelf
— Dr. Raymond R. Burke

Dr. Ray Burke is a pioneer in the field of shopper marketing, with a research program that extends over 25 years.
He is the founding director of the Kelley School’s Customer Interface Laboratory, and Editor-in-Chief of the Journal of Shopper Research. Prior to joining the Kelley faculty, he served on the faculties of the Harvard Business School and the University of Pennsylvania’s Wharton School. His articles have appeared in the Harvard Business Review, Journal of Consumer Research, Journal of Marketing, International Journal of Research in Marketing, and Marketing Science, among others, and he has been awarded four patents for his innovations in marketing research methodology and digitally enhanced shopping experiences.
Dr. Burke’s recent research focuses on understanding the dynamics of "retail shoppability" – a store's capacity to translate consumer demand into purchase. Using a combination of laboratory and field research methods, he has identified a set of factors that drive shopper engagement and purchase conversion, including store layout and signage, product organization and presentation, visual and physical clutter, product assortment, price, and service quality, among other factors. 

 

STRATEGIC ADVISORS

 
Flow Insights is world leading in capturing and analyzing shopper behaviour in stores
— Trond Riiber Knudsen, former senior partner in charge of McKinsey´s Marketing & Sales practice

Trond Riiber Knudsen is Founder and CEO of TRK Group AS, an Oslo-based investment and advisory firm focused on active ownership and advisory within disruptive technologies, digital service transformation and new African growth markets. Prior to this, Trond Riiber Knudsen was a Senior Partner and member of the Leadership group in McKinsey & Company, with responsibility for McKinsey’s Marketing & Sales practice. In addition, Trond has led the development of McKinsey’s training and leadership programs, and led McKinsey’s committee for evaluation of external partner candidates.

 
 
It is a pleasure to be a Strategic Advisor to a team that truly solves a significant industry problem enabled by a superior analytics-driven technology coupled with a detailed methodology
— Jorgen Ericsson, former Vice President of the Global Retail Industry segment at Cisco

Jorgen Ericsson has High Tech Senior Executive experience from a combination of Venture Capital (Nordic Garage Ventures), Software/ Analytics Startups (Capt, Declara and Adera), High Tech Enterprise (Cisco Systems), and Management Consulting (McKinsey & Co). Ericsson is now a General Partner at Nordic Garage Ventures, a VC fund investing in Northern European startups and helping them to establish a base in Silicon Valley. At Cisco, Ericsson was the Vice President of Industry Solutions and Business Architecture responsible for four global industry verticals: Retail, Financial Services, Manufacturing, and Public Sector. Ericsson and his team led digital transformation engagements at some of the most well-known retail brands around the world helping them to identify and implement technology to reshape their business models and secure competitiveness in an analytics-enabled world. As the Founder & CEO of Capt, Ericsson and his team created a market place for user generated video content matching Millennial creators with content buyers. Ericsson holds a Masters of Science degree from the Stockholm School of Economics and studied on the MBA program at The Wharton School of the University of Pennsylvania.

CORE TEAM

ØYVIND CHRISTENSEN Founder & CEO

ØYVIND CHRISTENSEN
Founder & CEO

ANDERS TUNOLD-HANSSEN Partner & Commercial

ANDERS TUNOLD-HANSSEN
Partner & Commercial

GORGI RANKOVSKI Partner & Tech

GORGI RANKOVSKI
Partner & Tech

EIVIND AUGUM Partner & Operations

EIVIND AUGUM
Partner & Operations

Nordics HQ
Flow Insights AS
Gaustadalléen 21
0349 Oslo
Norway

 

US representation
Flow Insights  
470 Ramona Street
Palo Alto, CA 94301
USA

 
 

Contact Us

Send us an inquiry and we´ll revert within 1 business day. 

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